Privacy policy

1 Kille House,
Chinnor Road,
Thame,
Oxfordshire,
OX9 3NU, GB.

[email protected]
www.oxford8.com

Date of Statement: 23rd March 2026

We collect or use the following information to provide services and goods, including delivery:
  • Names and contact details
  • Addresses
  • Records of meetings and decisions
 
We collect or use the following information for the operation of customer accounts and guarantees:
  • Names and contact details
  • Addresses
  • Account information, including registration details
  • Marketing preferences
 
We collect or use the following information for service updates or marketing purposes:
  • Names and contact details
  • Addresses
  • Marketing preferences
 
We collect or use the following information for research or archiving purposes:
  • Names and contact details
  • Personal information used for administration of research
  • Personal information used for the purpose of research
Our lawful bases for collecting or using personal information to provide services and goods are:
  • Consent
  • Contract
 
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
  • Consent
  • Contract
 
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
  • Consent
  • Contract
 
Our lawful bases for collecting or using personal information for research or archiving purposes are:
  • Consent
  • Contract

 

People directly – we only acquire your data from you directly.

We only keep data as long as it is required. If there is no reason to keep data, we will securely delete it. We may be required to keep data for the purposes of reporting our activities to third parties (i.e. tax reporting) however but will only retain data we are required to keep.

Others we may need to share personal information with (need to know only):

  • Insurance companies
  • Professional or legal advisors
  • Financial or fraud investigation authorities
  • External auditors or inspectors
  • Professional consultants
  • Organisations we’re legally obliged to share personal information with
  • Debt collection agencies

Under data protection law, you have rights including:

  • Your right of access – you have the right to ask us for copies of your personal data.
  • Your right to rectification – you have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – you have the right to ask us to erase your personal data in certain circumstances.
  • Your right to restriction of processing – you have the right to ask us to restrict the processing of your personal data in certain circumstances.
  • Your right to object to processing – you have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability – you have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
  • You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
  • To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

If you have any concerns about our use of cookies, you can make a complaint to us using the contact details at the top of this notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF

Helpline number: 0303 123 1113

Website: ico.org.uk/make-a-complaint